• “COGNI STRIDE GENERAL TRADING L.L.C” maintains the https://maze-kart.com/ Website (“Site”).
  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.
  • ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
  • ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’
  • ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
  • ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’
  • ‘’User is responsible for maintaining the confidentiality of his account’’

Ø  CANCELLATION POLICY

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.

Ø  REFUND POLICY 

  • ’Refunds will be done only through the Original Mode of Payment”

Ø  DELIVERY/SHIPPING POLICY

We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 2– 3 working days and from 4 to 10 working Days to Other Countries.

UAE Delivery Fees will be a Flat Rate of AED: 20  for orders below 200 AED and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.